In any retail or service-based business, point-of-sale is essential for consistent growth. Blogic Systems has stepped into this space and redefined the point-of-sale (POS) experience in hospitality and retail. Founded in 2010 by Erick Tu, the president, Blogic Systems stands out for offering customized solutions as an all-in-one POS platform that caters to businesses of all shapes and sizes. Samer Mustaklim, the VP of marketing, brings a wealth of experience to this business that their clients can leverage.
Tu and Mustaklim are the dynamic duo behind Blogic Systems and have worked in the trenches of the hospitality industry in diverse roles, such as servers, bartenders, and even business owners. Their firsthand experience navigating the industry’s challenges has been the driving force behind the creation of Blogic Systems. Besides identifying the pain points, the duo has lived them. Their profound understanding of the real-world challenges faced by businesses like restaurants, clubs, bars, retail outlets, and medical offices has helped them shape their business venture. They have proven to make a name for themselves among their competitors, including Toast, SpotOn, Clover, Square, and Lightspeed.
Their blend of industry insight and technological innovation forms the foundational pillar of Blogic Systems. Frustrated with the shortcomings of existing POS solutions, Tu and his team envisioned a platform that not only addressed critical pain points but also aligned closely with the dynamic needs of hospitality and retail businesses. Blogic Systems marks a significant leap in the industry, offering an unprecedented combination of advanced, user-friendly technology and personalized, concierge-style support. It is a bootstrapped company that scaled without any external funding.
Mustaklim boasts over a decade of experience in the hospitality industry. Having owned cafes, restaurants, bakeries, and nightclubs, Mustaklim understands the importance of simplicity in running a successful business. He says a good POS system can be a key factor in scaling a business. This hands-on knowledge has fueled the growth of Blogic Systems, making it not just a technology provider but a true partner in their clients’ success.
One of Blogic Systems’ standout features is its blazingly fast POS system. In addition, what differentiates Blogic from other POS companies is that they will customize features specifically for each business’s needs and offer concierge support. Blogic’s POS has been specially designed to offer a seamless experience by reducing friction and streamlining workflows. The system allows staff members to reclaim over four hours weekly so they can focus more on meaningful tasks like customer service, innovation, and overall business growth.
Reliability is an outstanding feature of Blogic. With a commitment to 100% uptime, the system ensures operational continuity even in the absence of cloud connectivity. This innovative approach prevents the loss of prep tickets and maintains internal communication between workstations and handhelds while keeping kitchen display systems running smoothly.
Personalization forms the core of Blogic’s solutions. Embracing adaptability, Blogic Systems has been tailored to meet unique business requirements to ensure that its technology aligns seamlessly with the evolving needs of its clients. The best part of the platform is that it’s cost-effective, with no binding contracts. This means businesses can potentially reduce or eliminate credit card fees. Armed with dedicated concierge support, Blogic offers custom-tailored solutions with a human touch. The platform assigns each client a local expert for personalized support and customization. More than a tech provider, Blogic is a partner invested in the growth of its clients.
In the future, Erick Tu envisions Blogic Systems as a transformative force in the hospitality technology landscape for its bespoke, innovative solutions. The goal is to build a community around the brand, where ideas can be shared, and challenges are collectively addressed to celebrate success stories. With a keen focus on cutting-edge POS solutions, Blogic Systems wants to be the preferred choice among businesses seeking a POS partner that understands their needs.
Published by: Martin De Juan
