By: Owen Sutton
Pricing can be a source of confusion in a restoration project, especially once an insurance claim is involved. Paul Davis Restoration of Mid-Hudson Valley says its use of certified employees and in-house project managers is part of how it keeps pricing accurate.
Certified Staff, In-House Project Management
Owner Matt Johns points to the company’s internal structure as the source of that accuracy. “Our certified employees and our in-house project managers allow us to secure the accurate and efficient pricing possible,” he said. The company serves communities across the Hudson Valley, including Poughkeepsie.
Supplier Relationships That Keep Pricing Competitive
Johns also points to the company’s outside relationships as part of what keeps costs fair for clients. “We leverage relationships with our partners, suppliers, and contractors to provide competitive pricing to our valued customers,” he said.
Making an Intimidating Process Approachable
Johns notes what customers say about the company. “Our customers’ reviews of our performance frequently cite appreciation for our ability to make an intimidating process more personable and approachable,” he said.
What Mid-Hudson Valley Clients Are Saying
Recent client feedback continues to highlight communication and follow-through. Heath W. described a kitchen leak that turned up asbestos beneath the flooring, saying Johns sent estimates directly to the insurance company without adding to the family’s stress, provided an accurate timeline, and maintained clear communication and professionalism through every step of the abatement project. Jacqueline P. described a bad basement leak that left damage behind the walls, saying the team coordinated the drying of the basement and the repair of the damaged areas, and calling it the best experience she has had. Uday S. said Matt makes promises he can deliver on, keeps clients informed every step of the way, and is more than professional, adding that it was easy to see how much he cares.
How does Paul Davis Restoration of Mid-Hudson Valley keep pricing accurate?
The company says its certified employees and in-house project managers allow it to secure accurate and efficient pricing.
How do supplier relationships affect pricing?
The team says its relationships with partners, suppliers, and contractors help it offer competitive pricing to customers.
What do customers say about working with the company?
The company says reviews frequently mention how the team makes an intimidating process feel more personable and approachable.
Is the company reachable outside business hours?
Yes. The team encourages customers to reach out with questions or concerns even outside standard business hours.
Will the team work around a family’s schedule?
Yes. Owner Matt Johns says that if customers need the team to plan around a child’s nap schedule, pets’ needs, or other unique aspects of their lives, the company does whatever it takes to meet those needs.
What happens when a step’s timeline is outside the company’s control?
For processes such as asbestos testing, asbestos abatement, and mold remediation, where the company doesn’t have full control over timelines, it communicates thoroughly so customers know the status of their project.
Does the company explain the work it’s doing?
Yes. The company says it takes time to educate customers by explaining the work being performed.
Are estimates and consultations free?
Yes. The company offers free estimates and free consultations.
Is the company BBB accredited?
Yes. The company is BBB accredited with an A rating.
What areas does Paul Davis Restoration of Mid-Hudson Valley serve?
The franchise serves Poughkeepsie, Kingston, Beacon, New Paltz, Rhinebeck, Saugerties, Woodstock, and communities throughout Dutchess, Ulster, Columbia, Sullivan, and Greene counties in New York.
Stay Connected With Paul Davis Restoration of Mid-Hudson Valley
For project updates and local news, homeowners can follow Paul Davis Restoration of Mid-Hudson Valley on Facebook and LinkedIn.
